217 Privacy Policy — Protecting Your Personal Information

Last Updated: January 2026

Information We Collect

217 collects several types of information from users in order to deliver better services and meet legal requirements. The information collected includes:

  • Account Information: Name, email address, phone number, date of birth, and other registration details.
  • Device & Browser Information: Technical data such as device type, operating system, web browser, and IP address used.
  • Payment & Transaction Information: Information relating to deposits and withdrawals, including bank account numbers and payment methods. All transactions are processed in MYR.
  • Cookies & Tracking: Cookie technology is used to enhance the user experience and analyse website usage anonymously.
  • Usage Data: A log of user activity on the platform, including login times, pages visited, and interactions with platform features.

How We Use Your Information

217 uses personal information for several key purposes, including:

  • Managing user account registration and verification.
  • Delivering personalised betting and entertainment services.
  • Processing financial transactions efficiently and securely.
  • Complying with local regulations and laws governing online gambling.
  • Enhancing the user experience and improving our systems based on usage analysis.
  • Providing accurate and timely customer support information and assistance.

Cookies & Tracking Technologies

217 uses cookies and similar technologies to enhance site functionality, meet security requirements, and analyse usage patterns. Cookies help save user preferences and streamline the login process.

You can manage or disable cookies through your browser settings. However, doing so may affect your experience when using the platform.

Data Storage & Security

Your information security is a top priority for 217. Personal data is stored in a protected environment with multiple layers of physical, technical, and procedural safeguards.

We use industry-standard encryption technology to protect data in transit and at rest. Access to personal information is restricted to authorised personnel and is governed by confidentiality agreements.

217 also conducts scheduled security audits and system updates on an ongoing basis to address emerging security risks.

Sharing Information with Third Parties

217 does not sell your personal information to third parties. Information may only be shared with service providers working with us to deliver our services, such as payment processors and technical support.

All third parties who receive user information are required to comply with confidentiality terms and to use that information only for agreed purposes.

We may also share information where required by law or under the direction of a competent authority.

Your Data Rights

Users have the right to access, correct, or delete their personal data held by 217. Such requests can be made by contacting our customer support team.

We will process these requests within a reasonable timeframe and in accordance with applicable data protection regulations. Certain data may not be deletable where it is required for legal or regulatory compliance purposes.

Changes to the Privacy Policy

217 reserves the right to update this privacy policy at any time without prior notice. Please check this page periodically for the latest version. Continued use of the platform after any changes constitutes your acceptance of the updated privacy policy.

If you have any questions or concerns about our privacy policy, please reach out to our customer support team.

Need More Help?

Please visit FAQ us or Log In your account for further support.

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